ZINFI Unified Partner Management — Onboard
Partners Profile Management — Product Tour
Guided walkthrough of Partners Profile Management — the admin's central hub for partner account and contact records: browsing, searching and exporting Partner Accounts, the full partnership and company profile with Partner Type and Solutions Offered, the Add/Edit workflow and account deactivation, and Partner Contacts with its full record and Assign To.
35 guided steps, about 12 minutes. Sample data only — nothing in the tour affects live data.
Full walkthrough
- Partners Profile Management is the central hub for every partner account and contact record in the portal, reached from Onboard → Partners. The left sidebar splits into two sub-sections: Partner Accounts for company-level data, and Partner Contacts for individual-level data. This is View Partner Accounts.
- Each row shows Account Name, Partner ID, Website, Main Phone, Assigned To, Master Account and License Status.
- Export, Delete, Search, Clear Search, Saved Searches and Create View manage the list — and Page Size lets you show 10, 25, 50 or 100 records at a time.
- Search opens a popup for precise queries. Press Next and we'll open it.
- Query by Account Name, Account Status, Annual Revenue (M$), AssignedTo, City or Country, each with its own operator and search text. Saved Searches lets teams store and reuse common queries, with Edit and Delete per saved search.
- Export opens the Export Columns List popup. Press Next and we'll open it.
- Choose an Export File Type — CSV or XLSX — an Export Type of Selected Records or All, and a Records Range up to 1,000 per export. Export Fields covers a rich set, including Partner Logo, which exports as a ZIP file. Export Data runs it.
- Click an account name to open its full profile. Press Next and we'll open it.
- This is the View Partner Account Details page. The action bar carries Edit, Delete, Clone, Assign To and Partner Account Locator.
- Partnership Information holds about two dozen fields: Type — Agent or Master Agent — Account Status, Partner ID, MDF Allowed, Deal Registration Allowed, Partner Tier, Partner Logo, Territory Focus, Specialization, Core Competencies, Lead Distribution Ranking, and more.
- Company Information goes deeper — around 40 fields covering everything from Year Founded and headcount by department to Annual Revenue, Discount Margin, Commission Rate, and the split of product versus services revenue.
- The Partner Locator Overview Page section is where you publish the public-facing company description partners and prospects see through the partner locator.
- Partner Contacts lists every contact tied to this account — Name, Title, Account Name and Email — with pen and trash icons to edit or remove, and an Add button to associate a new one.
- Partner Type tracks the categories assigned to this partner. Add opens a picker. Press Next and we'll open it.
- The preset categories are National or Regional Value Added Reseller or System Integrator, Managed Service Provider, Distributor, and Global System Integrator.
- Solutions Offered tracks what this partner delivers, added the same way through a Solution Offered Name popup.
- Edit — or the pencil icon back on the grid — opens the Add/Edit a Partner Account form. Press Next and we'll open it.
- The form mirrors the detail view exactly — Partnership Information, Company Information and Partner Locator Overview Page — with every field editable. Save commits the changes; Cancel discards them.
- Save returns you to View Partner Accounts, where the record can be reopened to add Partner Contacts, Partner Types and Solutions Offered. Press Next and we'll save it.
- Changing Account Status from Active to Inactive locks portal access for every user tied to this account — it doesn't delete the account, its contacts, or its users, it simply blocks login.
- Partner Logo uploads the partner's brand identity — Browse, pick a PNG, and Open. Once uploaded it shows in this field and in the portal's title bar whenever that partner's users log in.
- Partner Contacts — Onboard → Partners → Partner Contacts — is the individual-level counterpart to Partner Accounts. Each row shows Account Name, Name, Title, Direct Phone, Email and Assigned User ID.
- The toolbar carries Add, Delete, Send Email, Export, Import, Create View, Search, Clear Search and Saved Filters — with Page Size controlling how many records show at once.
- Search opens a popup with its own field set. Press Next and we'll open it.
- Query by Account Name, Contact Status, Country, Email, First Name, Last Name, Name, Score or Title — Save preserves the query as a named search.
- Add opens the Add a Partner Contact form. Press Next and we'll open it.
- The form captures First Name, Last Name, Email, Title, Contact Type, User Type, Direct Phone, Mobile Phone, Contact Source, Score and the full address details.
- Save creates the contact and opens its record — from there you can add Notes, Tasks, Campaign History and a User Record. Press Next and we'll save it.
- This is View a Partner Contact. The action bar carries Edit, Delete, Clone, Send Email and Assign To.
- Partner Contact Information covers First Name, Last Name, Email, Title, Department, Other Email, Direct Phone, Mobile, Contact Source, Contact Type, Fax, Score, User Type and Country Code.
- Account Information links back to the parent account, and Address Information plus Alternate Address Information cover both physical locations in full.
- Tasks and Campaign History track this contact's follow-up work and every campaign they've been part of.
- Contacts Assignment History and User Record round out the operational picture — who this contact is assigned to, and their portal login record.
- Assign To supports both Assign To A User and Assign To Group, with Read Only or Read/Write access level control. Press Next and we'll open it.
- That completes Partners Profile Management: browsing, searching and exporting Partner Accounts, the full partnership and company profile with Partner Type and Solutions Offered, the Add/Edit workflow with account deactivation and logo management, and Partner Contacts end to end with Assign To.
Questions about this tour
- How does partner profile management work in ZINFI?
- Partner Accounts is the central hub for partner records: browsing, searching and exporting accounts, maintaining the partnership and company profile with Partner Type and Solutions Offered, and adding, editing or deactivating an account.
- How are partner contacts managed?
- Partner Contacts holds the individual people at each partner account, each with a full record and an Assign To control, so ownership of the relationship is explicit.
- What does Solutions Offered describe on a partner profile?
- Solutions Offered records the products and practice areas a partner sells and supports, which is what makes targeted recruitment, program eligibility and partner discovery possible.
- How long does the ZINFI Partners Profile Management tour take?
- About 12 minutes at a normal pace — 35 guided steps through the Partners Profile Management module, part of the ZINFI Unified Partner Management (UPM) platform under the Onboard pillar. The tour is self-paced and can be left and restarted from the beginning.
- Do I need an account to take the Partners Profile Management tour?
- No. There is no sign-up and no demo call. The tour runs in the live interface on sandbox records, so nothing you click changes real data, and you can exit at any step.